The City of Neenah is subject to the requirements of the Wisconsin Open Records Law and believes it is in the best interest of its citizens to provide the greatest possible access to information regarding the affairs of government and the official records of the City of Neenah. Resolution No. 7170 adopted October 19, 2005 outlines the procedures for release of Public Records. To request information/records from the City of Neenah under the Open Records Law complete the Open Records Request Form and submit to the City Clerk’s Office. However, for the most efficient response it is recommended that requests be submitted to the custodian, or creator/keeper of the record; for example, when requesting a tax record, submit the request to the Finance Department directly. The form outlines the hours records may be released and costs for providing open records requests. Requests will be fulfilled according to the Wisconsin Open Records Law. Click here for the form.
Please note: if requesting records from the Police Department click here
Click here to view the procedures document. After the receipt of any written request for access to the public records of the city, the official legal custodian will attempt to make such records available as soon thereafter as practical. In any event, every request should be responded to within five (5) working days. If a request is denied, it will be denied in writing no later than five (5) working days after the request has been made. If a public record cannot be made available within five (5) working days, the official legal custodian will inform the requester when the record can be made available.
Most of the city’s records are readily available, or can be located in a relatively short period of time. There will be no fee imposed upon any person who requests a record if the cost of locating that record does not exceed $50.00.
Some of the records of the city are in off-site storage, archived, not on-line on the city’s computer or otherwise not immediately available. In those cases where a record is not readily available for whatever reason and where it appears that the costs of locating a record will exceed $50.00, the official legal custodian will seek the prior written approval of the requestor before proceeding. In addition, the custodian will endeavor, but will not be required to provide an estimate of the total anticipated costs for locating the record.
The city will determine the cost of locating a record by using the hourly rate of $25.00/hour for employees involved in attempting to locate the record. Copying costs are 25¢ for the 1st page (per copy) and 15¢ per page (per copy) for each additional page. Requests exceeding $5.00 must be paid in advance. The fee for Voter Registration Lists is $25 plus $5 per 1,000 names has been established by the Government Accountability Board and adopted by Resolution No. 7242 on May 16, 2007.