Water Department
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Utility Billing

Automatic Utility Payments and Disclosure Consent Forms:

Mail Payments To:

Neenah Water Utility
PO Box 426
Neenah, WI 54957-0426

To Pay in Person:

Payments may be made in person in the Finance Department, First Floor City Hall, 211 Walnut Street, Neenah, WI 54956.

To Pay with Credit Card Online:

One time payments may be made online by credit card using Official Payments, our service provider. Please note, Official Payments charges a convenience fee for payment processing.  Click here for one time online payments.

For all billing inquiries please call the Finance department at 920-886-6149.

Water and Sewer Rates:

This document shows what the rates are on the utility bill for water, sewer, storm and public fire protection. Click here.

Typical Quarterly Utility Bill:

An example of a typical Quarterly Utility Bill. Click here.

Utility Bill Inclusions: 

Utility Bill Inclusions is an explanation of the types of charges seen on the Utility Bill. Click here.

Summer Sewer Credit:

The summer sewer credit is a system-generated credit that is applied to the two summer quarters of a residential water bill. Commercial and Industrial properties are not eligible for the Summer Sewer Credit. Click here.

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