Automatic Utility Payments and Disclosure Consent Forms:
- Automatic Utility Payments (Please allow 30 days for payment setup.)
- Consent to Disclose Utility Customer Information
Mail Payments To:
Neenah Water Utility
PO Box 426
Neenah, WI 54957-0426
To Pay in Person:
Payments may be made in person in the Finance Department, First Floor City Hall, 211 Walnut Street, Neenah, WI 54956.
To Pay with Credit Card Online:
One time payments may be made online by credit card using Official Payments, our service provider. Please note, Official Payments charges a convenience fee for payment processing. Click here for one time online payments.
For all billing inquiries please call the Finance department at 920-886-6149.
Water and Sewer Rates:
This document shows what the rates are on the utility bill for water, sewer, storm and public fire protection. Click here.
Typical Quarterly Utility Bill:
An example of a typical Quarterly Utility Bill. Click here.
Utility Bill Inclusions:
Utility Bill Inclusions is an explanation of the types of charges seen on the Utility Bill. Click here.
Summer Sewer Credit:
The summer sewer credit is a system-generated credit that is applied to the two summer quarters of a residential water bill. Commercial and Industrial properties are not eligible for the Summer Sewer Credit. Click here.