ACCESSIBILITY NOTICE AND POLICY:
Notice Under the Americans with Disabilities Act:
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Neenah will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: The City of Neenah does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.
Effective Communication: The City of Neenah will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City of Neenah’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: The City of Neenah will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in City of Neenah offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of City of Neenah, should contact the ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the City of Neenah to take any action that would fundamentally alter the nature of its programs or services impose an undue financial or administrative burden.
The City of Neenah will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
Meeting Accommodations: Neenah City Hall is accessible to the physically disadvantaged. If special accommodations are needed, please contact the Neenah City Clerk’s Office at 920-886-6100 at least 24 hours in advance of the meeting.
Web Accessibility: We are committed to providing a website that is accessible to all, regardless of technology or ability.
We follow Section 508 of the Workforce Rehabilitation Act and Title III of the Americans with Disabilities Act to the best of our abilities.
If you have trouble using an online resource due to an accessibility problem, please contact us at 920-886-6100. We are committed to fixing these issues and appreciate your help identifying them.
Accommodation Requests and Complaints:
In accordance with the Americans with Disabilities Act of 1990, the City of Neenah has adopted the following policy for addressing requests for reasonable accommodations made by people with disabilities in its services, activities, programs, policies, procedures, rules, and regulations. Citizens seeking reasonable accommodations through the ADA should submit their request in writing to the City’s ADA Coordinator.
If the ADA Coordinator wishes to grant the accommodation, the petitioner will be notified within one week of receipt of the request and no further action will be required by the petitioner. The request will then be implemented by the appropriate City Department.
If the ADA Coordinator refuses to grant the accommodation request, the petitioner will be notified in writing of the decision, along with their rights to file a grievance under the City’s Grievance Procedure, in a format acceptable to the petitioner. A copy of that procedure will be included in the correspondence to the petitioner.
* Alternative means of filing a request, such as personal interviews, phone calls, or taped requests, will be made available for persons with disabilities if unable to communicate their request in writing.
Complaints that a program, service, or activity of City of Neenah is not accessible to persons with disabilities should be directed to the City’s ADA Coordinator.
ADA Coordinator: City Attorney
Email: attorney@neenahwi.gov
Phone: 920-886-6106
Mail:
City of Neenah
ADA Coordinator (DOLAS)
211 Walnut St.
Neenah, WI 54956
NONDISCRIMINATION NOTICE AND POLICY:
The City of Neenah complies with Federal civil rights laws and is committed to providing its programs and services without discrimination in accordance with:
- Title VI of the Civil Rights Act of 1964, which prohibits discrimination based on race, color, or national origin (including language).
- Section 504 of the Rehabilitation Act of 1973, which prohibits discrimination based on disability.
- Title IX of the Education Amendments Act of 1972, which prohibits discrimination based on sex in education programs or activities.
- Age Discrimination Act of 1975, which prohibits discrimination based on age.
- S. Department of Homeland Security regulation 6 C.F.R. Part 19, which prohibits discrimination based on religion in social service programs.
It is against the law for the City to retaliate against anyone who takes action to oppose discrimination, files a grievance, or participates in the investigation of a grievance in accordance with the above authorities.
Information and Services for Persons with Disabilities and/or Limited English Proficiency
The City of Neenah can provide:
- free aids and services, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, etc.), to communicate effectively with persons with disabilities.
- free language services, such as qualified foreign language interpreters and information written in other languages, to ensure meaningful access to programs and activities for persons with limited English proficiency.
If you need these available services, please contact the City Attorney’s Office by any of the following means:
Email: attorney@neenahwi.gov
Subject Matter: Civil Rights Request
U.S. Mail/In-Person:
City of Neenah
Attention: City Attorney
211 Walnut St
Neenah, WI 54956
Phone: 920-886-6106
Filing a Discrimination Complaint:
If you think the City has failed to provide these services or discriminated in another way based on race, color, national origin (including language), disability, sex, age, or religion, you can file a complaint with the City Attorney by any of the following means within 180 days of the alleged complaint:
Email: attorney@neenahwi.gov
Subject Matter: Civil Rights Complaint
U.S. Mail/In-Person:
City of Neenah
Attention: City Attorney
211 Walnut St
Neenah, WI 54956
Phone: 920-886-6106
You can also file a civil rights complaint with the U.S. Department of Homeland Security Office for Civil Rights and Civil Liberties (CRCL):
E-mail: CRCLCompliance@hq.dhs.gov (fastest method to submit your complaint)
Fax: 202-401-4708
U.S. Mail:
U.S. Department of Homeland Security
Office for Civil Rights and Civil Liberties
Compliance Branch, Mail Stop #0190
2707 Martin Luther King, Jr. Ave., SE
Washington, D.C. 20528
For additional information: www.dhs.gov/crcl Phone: 202-401-1474 Toll-Free: 1-866-644-8360
Investigation Process:
Upon receipt of the complaint, the City Attorney’s office will provide written acknowledgement to the complainant within 10 days of receipt. Such response will notify the complainant of the review process and outline future correspondence methods.
The complaint will be reviewed to determine if the investigation can be conducted inhouse or if it will require the assistance of an appropriate external agency.
Internal investigations should be resolved within six months while external investigations may require extended resolve due to coordination efforts. Any investigation resulting in a referral should be done within 14 days of receipt.
Upon referring a complaint to an outside agency, the City will notify the complainant of the referral including the agency to which it was referred and the appropriate contact. In the event of a dual filing, the City will contact the relevant agency to determine a coordination approach.
Complaint submissions will be monitored through the City Attorney’s office in accordance with State and Federal retention requirements.
In the event complaints are made to a department or employee of the City outside of the City Attorney’s office, the recipient of the complaint should timestamp the date of receipt and immediately contact the City Attorney’s office for further instruction.
