Water Utility


Mission Statement

At Neenah Water Utility, our mission is to use our resources wisely to treat and deliver clean, safe, and healthy drinking water.

Announcements and Outages

 Hydrant Flushing – Neenah Water Utility Technicians will be flushing fire hydrants throughout the month of April and into May as part of an annual maintenance program.  Click here for more details

Summer Hours – Summer hours for our Distribution Department are Monday through Thursday 6:00 AM until 4:00 PM and will continue until September 1, 2024.  Please call 920-886-6190 for any water emergencies.


  water meter photoMeter Changes – Summer hours for meter changes are Monday through Thursday 6:15 AM to 3:15 PM and will continue until September 1, 2024.

Black Dirt Restoration –  Black dirt restoration for water repairs done prior to March 31, 2023 will begin in May 2024 weather permitting.


Consumer Alert!
There are companies in the area that are selling insurance for your water service line or providing water testing with the intent to sell you a product to soften or filter our water. Most of these companies and the products they sell are legitimate, but it is up to the homeowner to discern if the products are necessary.  The Neenah Water Utility produces water that meets all state and federal standards, set forth by the DNR, EPA and AWWA Association.  If you have questions regarding the quality of the water produced by the Neenah Water Utility, please call 920-886-6196.

Contact Information
In this day of cell phones and no phone books – we need your cooperation to provide an active phone number and e-mail address, so if there is a problem/question we can contact you.  Please do one of the following:

1. Phone Neenah Water Utility at 920-886-6180
2. E-mail us at water@ci.Neenah.wi.us
3. Write your phone number and e-mail address on the next quarterly stub when you make your payment.

Did you know?

The water meter can be a tool to help find out if your home has any leaks.    For more information see Repair Drips.