Water Department
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Water Utility

Kent Taylor: Director of Water Utility

Phone: 920-886-6180 Fax: 920-886-6250 Email: water@ci.neenah.wi.us

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Mission Statement

Our mission is to provide safe, dependable, high quality potable water in a cost effective manner. We are dedicated to providing customer satisfaction.

Announcements and Outages

Emergency Personnel need your assistance.  Please clear snow away from your fire hydrant.  We realize the snow may be too hard to remove and that not everyone who has a hydrant in or near  their yard is capable of shoveling.  We would like to encourage neighbors helping neighbors by adopting a hydrant.  If you are unable to clear the snow yourself, please call 920-886-6180.


In this day of cell phones and no phone books – we need your cooperation to provide an active phone number and e-mail address, so if there is a problem/question we can contact you.  Please do one of the following:

1. Phone Neenah Water Utility at 920-886-6180
2. E-mail us at water@ci.Neenah.wi.us
3. Write your phone number and e-mail address on the next quarterly stub when you make your payment.

Tips to Keep Pipes From Freezing

It’s that time of year again, extreme cold temperatures cause our pipes to freeze.  For more information on how to keep your pipes from freezing or how to thaw pipes that are already frozen see: Tips on Frozen Pipes

Did you know?

The water meter can be a tool to help find out if your home has any leaks.    For more information see Repair Drips

water meter photo


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