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Utility billing is conducted in the City of Neenah Finance Department. Utility invoices are billed quarterly to residential customers and include service charges for water, sewer, and storm water.
Account Inquiries
View Invoices
View Billing History
Make Payments
Request and schedule a meter reading if you are moving in or out of a property.
Request billing changes such as mail address and contact information (phone number, email, etc.)
If you are moving in or out of a property, please see above.
Payment will withdraw from your bank account on your due date each quarter
Please allow 30 days for processing after signing up.
If we haven’t addressed your question with the options above, please contact us at one of the following options.
Email: utilitybilling@neenahwi.gov
Phone: 920-886-6145
In Person: City of Neenah Finance Department, First Floor City Hall, 211 Walnut St, Neenah, WI 54956