Residential

Residential Cross Connection Program

The Neenah Water Utility is required by Wisconsin Department of Natural Resources to conduct a cross connection control survey of residential water customers every 10 years to ensure the safety of your water supply. The initial survey is done by water utility staff and the property owner is notified of any areas of noncompliance with DNR Code 810.15. The property owner is required to make necessary corrections. Some devices, but not all, are sold and installed by the Utility. If you choose to make the necessary corrections yourself, you will need to schedule a cross connection recheck appointment for the utility to verify compliance. Compliance is mandatory.

To schedule a Cross Connection Recheck Appointment click here