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Property Tax Information

Property Information Look-Up

Property Tax Information

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Contact our office with any questions – email treas@neenahwi.gov or call 920-886-6144

 Address Change

Tax bills are mailed to the property owner at the property address by mid-December of the current tax year.

Please visit Property Tax Information Portal  to submit an address change or alternate mailing address on your parcel. Address change questions can be answered by the City Assessor’s office by emailing assessors@neenahwi.gov or call 920-886-6130

 Due Dates

Plan 1:  Payment in full on or before January 31 of the current year
Plan 2:  Payment in four (4) installments paid on or before January 31, March 31, May 31, and July 31 of the current year.

Failure to Pay on Time:   Interest on late payments is 1% per month retroactive to February 1 on the TOTAL amount of your remaining unpaid taxes.

*****Refer to the back of your tax bill for further details and instructions, Click here for a copy of the back of the tax bill*****

The Tax insert which is sent with tax bills has additional information

 Payment options

1). Pay in Person
  • Taxes may be paid in person at City Hall (211 Walnut St) by cash, check, or debit card. 1st floor Finance Department or drive-up window.
  • Hours: Monday thru Thursday 7:30 AM – 4:30 PM, Friday 7:30 AM – 4:00 PM

Summer Hours: (Memorial Day thru Labor Day) Monday thru Thursday 7:30 AM – 5:00 PM, Friday 7:30 AM – 12:00 PM

Taxes may be paid at the following financial institutions through January 31

  • Associated Bank – Escrow check refunds allowed

100 W Wisconsin Ave (lobby only)

  • BMO Harris Bank – Escrow check refunds allowed, only with a customer account

643 S. Green Bay Rd

  • Community First Credit Union – Escrow check refunds allowed

1193 Winneconne Ave
125 E Forest Ave
2300 Industrial Dr

2). Pay by Mail

Tax payments can be mailed to:

City Treasurer
City of Neenah
PO Box 582
Neenah, WI 54957-0582

  • If you would like a receipt returned to you, a self-addressed, stamped envelope is required.
  • Include your 11-digit Real Estate Parcel Number when submitting your payment for processing. Parcel numbers have a leading “8” and no dashes “-”
  • Checks made payable to: City of Neenah
3). Pay Online

Taxes may be paid by credit card, debit card, or e-check via the Property Tax Portal  

  • Credit/Debit cards are subject to a 2.39% fee ($1.00 minimum); E-Check fee is $1.00 per transaction
  • MasterCard, Visa, American Express, Discover
  • For instructions to pay online click here (link to come)
4). Drop Box
  • For after-hours or any time, there is a secure depository located behind City Hall at the drive-up window location
  • If you would like a receipt returned to you, a self-addressed, stamped envelope is required.
  • Include your 11-digit Real Estate Parcel Number when submitting your payment for processing. Parcel numbers have a leading “8” and no dashes “-”

Payments

Taxes paid by check are not valid until the check has cleared all financial institutions.

  • Escrow Checks: If you are paying with an escrow check, please make sure your check is properly endorsed. Checks will not be accepted for payment if signatures are missing.
  • Return Payments: There is a fee charged for all returned payments, $35 on a returned check and $20 for a returned online payment.
  • Receipts: If payment is made by mail or drop box and you would like a receipt, you must enclose a self-addressed, stamped envelope.
  • Refund policy: If your mortgage escrow check is larger than the amount of your tax bill, the full amount of your check will be applied to the tax bill and a refund check will be issued within 30 days. Cash refunds of $50 or less will be given at the City Treasurer’s office. The designated financial institutions listed will issue refunds immediately for payments over the full tax bill. Identification or depository account may be required.
  • Online Bank Payment Services: If you are using your financial institutions online banking payment services be sure to include your 11-digit Real Estate Parcel Number when submitting payment for processing. Taxpayers are responsible if payment is not received or is received late. Parcel numbers have a leading “8” and no dashes “-”
  • Payment Verification: Payment verification and tax balances can be viewed on the Property Tax Portal. Once on your parcel, click on the Tax Year in Tax History section to view Tax Payment History, there is a Printer Friendly option to print a receipt. This is live and will reflect payments as soon as payments are received.
 

Lottery & Gaming Credit

Qualifications

Did you receive your lottery and gaming credit?  If you do not have a lottery/gaming credit on your tax bill, you may still be eligible. To qualify for the lottery and gaming credit, you must be a Wisconsin resident, own a dwelling and use it as your primary residence as of the January 1 certification date of the year the property taxes are imposed. A property owner may claim only one primary residence. 

For more information, please visit the State of Wisconsin Department of Revenue website’s Wisconsin Lottery and Gaming Credit Program

How to Apply

Online forms are replacing lottery and gaming credit PDF forms. Property owners can file for the lottery and gaming credit completely online through the Lottery Credit Online Application Portal – without the added step of printing, mailing or emailing. The system guides property owners to the correct form through a selection page with help bubbles to provide guidance along the way.

Click here for all Wisconsin Lottery and Gaming Credit Forms.

In December and January, forms are available in the Treasurer’s office or below.

2025 Lottery and Gaming Credit Application

Lottery and Gaming Credit Removal Request

Late Lottery Credit

If you missed the January 31st deadline to claim the lottery credit, a claim can be submitted on the Lottery Credit Online Application Portal, select the tax bill year to claim the lottery credit. The filing period is from February 1st through October 1st. A copy of the tax bill will need to be submitted with the application.

To find a copy of a tax bill prior to 2025, use the following link:
https://www3.ci.neenah.wi.us/prod/RealEstateInquiry.php

To find a copy of your current tax bill, use the following link:
Property Tax Information Portal

Once approved, the lottery credit will be applied to the property for all future years.

Property Tax Levies

The following documents contain the previous years’ property tax levies and rates within all taxing jurisdictions.

2024 Property Tax Levies & Rates

2023 Property Tax Levies & Rates

2022 Property Tax Levies & Rates

2021 Property Tax Levies & Rates

2020 Property Tax Levies and Rates

2019 Property Tax Levies and Rates

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