Water Department
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Contact Us

For ALL Water Utility Billing: Questions, Account set up or changes to existing billing information contact the finance department: utilitybilling@ci.neenah.wi.us or  920-886-6145   

Neenah Water Utility
211 Walnut Street
Neenah, WI 54956

Department email: water@ci.neenah.wi.us
Distribution Department: tjens@ci.neenah.wi.us

Who Should I Call?

Water Emergency 920-886-6190
New Account Set Up 920-886-6145
Changes to Account Information 920-886-6145
Cross Connection 920-886-6180
Public Fire Protection Charges 920-886-6180
Moving 920-886-6145
Utility Billing 920-886-6145
Final Reading 920-886-6145
Meter Exchange Appointment 920-886-6184
Cross Connection Recheck Appointment 920-886-6184
Disconnections/Reconnections 920-886-6145
Hi/Low Consumption 920-886-6145
New Construction 920-886-6145
Meter Install 920-886-6145

Billing Office Hours:   Monday through Friday 8:00 am to 4:00 pm except holidays.


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