Contact Us

For ALL Water Utility Billing: Questions, Account set up or changes to existing billing information contact the finance department: or  920-886-6145

Neenah Water Utility
211 Walnut Street
Neenah, WI 54956

Department email:
Distribution Department:

Who Should I Call?

Water Emergency 920-886-6190
New Account Set Up 920-886-6145
Changes to Account Information 920-886-6145
Cross Connection 920-886-6180
Public Fire Protection Charges 920-886-6180
Moving 920-886-6145
Utility Billing 920-886-6145
Final Reading 920-886-6145
Meter Exchange or Register Exchange Appointment 920-886-6184
Cross Connection Recheck Appointment 920-886-6184
Disconnections/Reconnections 920-886-6191
Hi/Low Consumption 920-886-6145
New Construction 920-886-6191
Meter Install 920-886-6191

Billing Office Hours:   Monday through Friday 8:00 a.m. to 4:00 p.m. except holidays.

Summer Billing Office Hours:  Monday through Thursday 7:30 a.m. to 5:00 p.m. Friday until noon.